Android

Please follow this step-by-step instruction (see below) to log in and make sure to do exactly as directed: Download the app using the link below: If y...

Once you open the website and finish setting up a profile, you will be taken to the payment screen with all the up-to-date information on the curre...

We cannot accept payment methods other than those listed on our website . We use international payment systems, namely PayPal, credit or debit card, ...

The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the r...

You can always check your current subscription plan in the User Account section on our website . To do that, just follow these steps: Open this link...

Your payments for our services are absolutely secure. We use industry-leading encryption and secure payment gateways to ensure your personal and finan...

There are currently two ways to cancel a subscription: Contact our support team via the Contact Form . Cancel directly in your web cabinet. To do th...

Please make sure to visit the Refund Policy page to see whether your case meets the refund criteria. According to our policies, we have a money-back...

At the moment, switching between plans isn’t possible. However, we’re pleased to offer an alternative solution: you can convert your current subscript...

While your subscription and walking plan are connected, they serve different purposes: Walking Plan: This is your personalized exercise program, tailo...

If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...

Unfortunately, currently, it’s not possible to change the payment method that is linked to your subscription. In the meantime, we can cancel your cur...

You can change parameters like height, weight, units, and email by following these instructions: 1. Open the App and go to your profile; 2. Tap on 'Pe...

What is a streak? A streak refers to the count of successive days during which you have achieved your daily step goal. With each consecutive day of re...

How does WalkFit track my steps? WalkFit collects your health data, such as steps and distance, from your selected source ( your device sensors, WearO...

How does WalkFit track my steps? WalkFit gathers data from all sources connected to the app, which may include sensors from your phone, Wear OS, Googl...

Our app takes information from your device's activity manager to track your steps and speed, whether the device is stationary or moving (walking/runni...

If you need to convert between metric and imperial units, please open the WalkFit application on your device and go to:    Settings > Personal details...

Here's how you can reset the plan: Go to Profile (top left corner); Tap on Personal Details; Adjust your personal information; A new plan will be crea...

You can turn off the audio guidance, however, that is not recommended since the guidance provides crucial information to help you follow along correct...

You can always delete or download your personal data by going to WalkFit > Settings > Personal Details > Delete/Download Personal Data. Please note th...

Our app takes information from your device's activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

Please note that there are two different ways you can change the app language. Follow the instructions below to change the language on your Android de...

You can always check your training history by going to the ‘Home’ tab and selecting the ‘Calendar’ icon in the top-right corner. You can also check th...

Please note that the WalkFit app sets up daily goals for you based on your personal parameters (for example: fitness level, personal goal, current and...

The WalkFit app can be connected to Fitbit to pull information on the number of steps from your watch. To set up this integration, please follow these...

Our app allows you to sync data on calories, distance, steps, and training time with Google Fit, Fitbit, and WearOS-supported devices! All you need to...

Our app counts only those calories that you currently burn by walking to keep track of how intensely you walk. Your other app might count the total ca...

In order to access the guides, please follow these steps: Open the app Click the 'Settings' icon Click on the 'Guides' section Сlick on the 'Download'...

If an app won't respond or seems to have frozen, please, make sure you are using the latest version of the app. To resolve this issue,  you can try cl...